Note e-shop (or online commerce) Akrochic works directly with manufacturers, for this reason, we offer you the cost of packaging , as well as standard home delivery .

Our products are sent directly to your mailbox from the warehouses of our manufacturers based either in Europe or in Asia.

We deliver all over the world. We ship within 48 hours.

DELIVERY METHOD

Delivery	Duration (estimated range)
Standard (Air + Colissimo)	10-15 working days

If after 30 days , you still have not received your package, let us know by sending us an email at the following address.

>>> contact@akrochic.com

If after 45 days, i.e. 15 days according to your email, your items have still not arrived at your home, our after-sales service will contact you and we will advise of the follow-up to be given after investigation with the carrier.

- Either we place a new order and we offer you a compensation gift card worth €10 (to be used on your next purchase).

- Either we reimburse you.

No claim is possible in the event of an error on your part in the delivery address. Please verify your address before confirming your order.