Delivery Policy
Delivery
Our Akrochic e-shop (or online store) works directly with manufacturers, so we offer you free packaging and standard home delivery .
Our products are sent directly to your mailbox from our manufacturers' warehouses based either in Europe or Asia.
We deliver worldwide. We ship within 48 hours.
Delivery method
| Delivery | Duration (estimated range) |
| Standard (Air + Colissimo) | 07-14 working days |
If after 30 days you still have not received your package, please let us know by sending us an email to the following address.
>>> contact@akrochic.com
If after 45 days, that is 15 days If, following your email, your items have still not arrived at your home, our after-sales service will contact you and we will advise you of the next steps after investigating with the carrier.
- Either we place a new order and we offer you a compensation gift card worth âŹ10 (to be used on your next purchase).
- Either we refund you.
No claims are possible if you provide an error in the delivery address. Please double-check your address before confirming your order.